We ship with a combination of UPS, DHL, and USPS for domestic and international orders. Here is a brief description of each shipping service we offer.
Domestic Shipping — United States
| Service | Tracking | Transit time | Cost | Included insurance |
|---|---|---|---|---|
| USPS Ground Advantage | Yes | 3–7 days | Low | $100 |
| USPS Priority Mail | Yes | 2–3 days | Medium | $100 |
| USPS Priority Mail Express | Yes | 1–3 days* | High | $100 |
| UPS Ground | Yes | 1–7 days | Low | $100 |
| UPS 2nd Day | Yes | 2 days | Medium | $100 |
| UPS Next Day | Yes | 1 day | High | $100 |
- PO Box addresses are only deliverable by USPS.
- Transit times vary based on daily operations at USPS and are not guaranteed by USPS — except for the Priority Mail Express service.
- *USPS offers a guaranteed delivery date for Priority Mail Express service. This date is determined by USPS after they receive the package; you will find it on the USPS tracking page for the package. If USPS does not deliver by this date, you are eligible for a service failure refund from USPS. Note: refunds are not issued for items shipped during the USPS holiday no-refund window (Dec 22–25).
- UPS does not deliver on Sundays — and for UPS air services (Next Day and 2nd Day), Saturday is not a delivery day either: UPS's Saturday air delivery is a paid surcharge option that our website shipping rates do not include. A Next Day order shipped on Friday is scheduled to arrive on Monday, and a 2nd Day order shipped on Thursday arrives Monday. Residential UPS Ground is the exception: Saturday is a regular delivery day in many US metro areas at no extra charge.
- UPS guarantees the scheduled delivery date for its Next Day Air services — but that guarantee excludes delays caused by weather, natural disasters, or other conditions outside UPS's control, and shipping charges are not refunded for weather-related delays (see the UPS Service Guarantee).
- UPS has currently suspended its money-back guarantee for its other services, including 2nd Day Air and Ground — their transit times are dependable targets, not guaranteed dates. Severe weather can extend the transit time of any service.
International Shipping — Outside the US
| Service | Tracking | Transit time | Cost | Included insurance |
|---|---|---|---|---|
| USPS First Class Package International† | Some countries | 1–8 weeks | Low | None |
| USPS Priority Mail International | Yes | 6–10 days | Medium | $200 |
| USPS Priority Mail Express International | Yes | 3–8 days | High | $200 |
| DHL Global Express | Yes | 1–4 days | High | None |
| UPS Standard | Yes | 5–10 days | Low | Declared value, $100 max |
| UPS Worldwide Saver | Yes | 1–4 days | High | Declared value, $100 max |
| UPS Worldwide Expedited | Yes | 2–5 days | Medium | Declared value, $100 max |
- †Usually the least expensive option — and delivered duty-paid to the countries listed below.
- PO Box addresses are not deliverable by UPS.
- For First Class Package International, expect extended transit times. Electronic delivery confirmation (not live tracking) is available to roughly 65 destination countries, including most of the EU, UK, Canada, Australia, and Japan. For countries outside that list, do not expect to be able to track the package.
- Transit times are estimates of business days in transit, and are only guaranteed by DHL Global Express and UPS Worldwide Saver to some countries. Carrier delivery guarantees exclude delays caused by weather or other events outside the carrier's control.
- Insurance coverage amount is based on listed customs value, and limited to a maximum amount if shown (i.e. <$200).
Countries we ship duty-paid
Most orders to the countries listed below, when shipped with our standard international service — shown as "First Class Package International" in the cart, usually also the least expensive option — are sent duty-paid: import duties and taxes are typically settled by us and our shipping partner, so in most cases there is nothing to pay when your order arrives.
Australia · Austria · Belgium · Bulgaria · Canada · Colombia · Croatia · Cyprus · Czech Republic · Denmark · Estonia · Finland · France · Germany · Greece · Hong Kong · Hungary · Indonesia · Ireland · Italy · Latvia · Lithuania · Luxembourg · Malaysia · Malta · Mexico · Netherlands · New Zealand · Philippines · Poland · Portugal · Romania · Singapore · Slovakia · Slovenia · Spain · Sweden · Taiwan · Thailand · United Kingdom
We can't guarantee duty-paid handling on every shipment. A small number of addresses (such as PO boxes and some remote areas) and occasional carrier disruptions mean an order may ship with the standard duty-unpaid postal service instead, at the same shipping price — in that case your country's usual import charges may apply at delivery and are the recipient's responsibility.
Duty-paid shipping applies only to the standard international service. Faster options (Priority Mail International, DHL, UPS) do not include duties or taxes — your country may collect those, plus a carrier processing fee, at delivery. If total cost matters more than speed, the standard service is usually the best choice on both counts.
Everywhere else
For all other international destinations, your country may charge import duties, taxes, and carrier fees at delivery; these are the recipient's responsibility. We don't collect duties or taxes at checkout.